Job Description:

Veriswap, a dynamic marketplace for swapping sports cards and Pokémon cards, is seeking a dedicated and detail-oriented Customer Service Representative to join our team. If you excel in communication, enjoy helping others, and have a passion for trading cards, we encourage you to apply.

Key Responsibilities:

    Email Support:
        Respond promptly to customer inquiries via email, focusing on two primary areas:
            Assisting users with how to use Veriswap's platform.
            Providing updates and support on order status and shipment tracking.
    Operational Assistance:
        Support operational tasks aimed at streamlining the shipping process and improving package processing times.

Requirements:

    Prior experience in customer support or business development is advantageous.
    Strong written and verbal communication skills in English.
    Ability to thrive in a fast-paced environment.
    High attention to detail and accuracy.
    Capability to work independently, manage multiple priorities, and adapt to changing situations.

Join Veriswap and be a part of a growing team where your contributions directly enhance the customer experience in the exciting world of sports and Pokémon card trading.