Shopify Tech Support Specialist

Jun 12, 2024 - Expert

$16.00 Hourly

Description:
A business owner is seeking a fast, reliable, and skilled Shopify expert to provide ongoing technical support and enhance her Shopify site. The role involves addressing immediate technical issues, improving the website's layout, and implementing features that boost user engagement and sales.

Responsibilities:

    Troubleshoot and resolve technical issues on the Shopify site promptly.
    Add new features and enhancements to the website to improve user experience and drive sales.
    Implement and configure Shopify apps that enhance site functionality (e.g., sales notifications, cart upsells).
    Collaborate with the business owner to understand her needs and provide technical solutions that align with her goals.
    Provide recommendations for ongoing improvements and optimizations.

Requirements:

    Proven experience in Shopify development and technical support.
    Strong understanding of Shopify’s platform, themes, and apps.
    Ability to quickly troubleshoot and resolve technical issues.
    Experience with Shopify app integrations and customizations.
    Knowledge of HTML, CSS, and JavaScript.
    Excellent problem-solving skills and attention to detail.
    Strong communication skills and the ability to explain technical concepts to non-technical users.
    Ability to work independently and manage time effectively.

Preferred Skills:

    Experience with e-commerce best practices and strategies to increase sales.
    Knowledge of SEO and digital marketing to provide holistic support.
    Previous experience in improving Shopify site layouts and user experience.

Application Instructions:
To apply for this position, please submit:

    A cover letter detailing your experience with Shopify and why you are the perfect fit for this role.
    A detailed resume highlighting your relevant experience.
    Examples of previous Shopify projects, particularly those involving troubleshooting, app integrations, and site enhancements.
    References or testimonials from previous clients or employers, if available.

About Us:
The business is dedicated to providing an excellent online shopping experience and is looking for a dedicated professional to ensure the site runs smoothly and effectively attracts and retains customers.

Why Join Us?

    Opportunity to work with a growing business and make a significant impact.
    Flexible working hours and remote work options.
    Collaborative and supportive work environment.
    Potential for long-term engagement based on performance and business needs.

If you are passionate about helping businesses thrive online and have a knack for Shopify, we want to hear from you!

  • Canada
  • Proposal: 14
  • Verified
  • More than 3 month
AuthorImg
Ava Richardson Active
Alberta , Canada
Member since
Jun 12, 2024
Total Job
2