Urgent Magento 2 Website Issues:

Primary Challenges:

    Checkout Process Errors:
        The checkout system is creating duplicate orders, despite receiving payment only once.
        This issue disrupts the order management process and may confuse customers regarding their order status.

    Product Display Issues:
        Incorrect 'New Lower Price' tags are displayed on products, leading to misinformation and potential customer dissatisfaction.
        Accurate product pricing representation is essential for maintaining customer trust and facilitating informed purchasing decisions.

Ideal Candidate:

    Extensive Magento 2 Experience:
        Proven track record of successfully diagnosing and resolving issues within Magento 2 platforms.
        In-depth understanding of Magento 2 checkout processes and product display mechanisms.

    Efficient Troubleshooting Skills:
        Ability to swiftly identify the root causes of checkout process errors and implement effective solutions to prevent duplicate orders.
        Experience in troubleshooting product display issues and ensuring accurate pricing representation on the website.

    Remote Work Capabilities:
        Comfortable working through AnyDesk to diagnose and address issues directly on the Magento 2 website.
        Adherence to security protocols to protect sensitive website data during remote access sessions.

Project Scope:

    Diagnosis and Resolution:
        Thorough investigation to identify the underlying causes of checkout process errors and product display issues.
        Implementation of necessary fixes and adjustments directly on the Magento 2 website via AnyDesk.

    Testing and Verification:
        Comprehensive testing to validate the effectiveness of implemented solutions and ensure the elimination of duplicate orders.
        Verification of corrected product display functionality to accurately reflect pricing information without misleading tags.

Timeline and Deliverables:

    Rapid Resolution:
        Prompt diagnosis and resolution of identified issues within a couple of hours to minimize disruption to website operations.
        Delivery of a stable checkout process and accurate product display functionality to enhance customer experience and satisfaction.

Note:
We prioritize candidates with the expertise and availability to swiftly address the specified issues through remote access. If you possess the requisite skills and can commit to resolving these urgent challenges promptly, please submit your bid for consideration.

Thank you for your attention to this critical matter, and we anticipate collaborating with you to ensure the seamless operation of our Magento 2 website.